This privacy policy sets out how New City Fuels Ltd gathers and uses information that you provide when you use our Website, Phone Line and Facebook Messenger Application to avail of our services.
New City Fuels Ltd is committed to ensuring that your privacy is protected. When we ask you to provide certain information by which you can be identified by then you can be assured that it will only be used in accordance to this privacy policy in compliance with our legal obligations under the EU General Data Protection Regulation (‘GDPR’) in respect of data privacy and security.
New City Fuels Ltd may change this policy from time to time by updating this page, you should check back to ensure that you are happy with any changes that we have made. (Last Update: 15/04/2024)
What information do we collect?
- Name
- Address
- Landline / mobile numbers
- Preferences
- Emails
How do we use personal information?
We require this information to provide you with our services and understand your needs as a customer as well as the following reasons:
- Account setup and administration
- Billing, invoicing and processing of payments
- General contact in relation to services
- Providing goods and services
- To contact you regarding any additional services we may provide
What legal basis do we have for processing your personal data?
By submitting your information to New City Fuels Ltd, you consent to the use of your personal information as set out in this policy.
When do we share personal data?
At New City Fuels Ltd we treat your personal data confidentially, we will only disclose information to provide the services you requested and to conduct business operations.
Where do we store and process personal data?
Personal data will be stored on third party secured servers which are only accessible using 2 step authentication.
How do we secure personal data?
- Training of staff on how to keep personal data secure.
- Restricted access to personal information.
- Data Encryption
How long do we keep your personal data for?
Up to 3 years after our services to you as a customer have ended, records are kept until then to comply with legal requirements.
How do we dispose of your personal data?
All paper records are shredded and disposed of appropriately after 2 years, electronic copies are deleted after 3 years.
How to contact us?
If you have any questions or concerns about our privacy practices, your personal information or if you wish to file a complaint feel free to contact us by:
Phone: 0800 001 6457
Email: info@newcityfuels.co.uk
Linking to other websites / third party content
New City Fuels Ltd accepts no liability for the privacy practices or content of websites that may be linked to this site. This privacy policy applies solely to information collected by New City Fuels Ltd, any external links are only provided for your convenience and the inclusion of a link does not imply endorsement of the site by New City Fuels Ltd.