New City Fuels may change this policy from time to time by updating this page, you should check back to ensure that you are happy with any changes that we have made. (Last Update: 06/01/2020)
What information do we collect?
- Landline / mobile numbers
How do we use personal information?
We require this information to provide you with our services and understand your needs as a customer as well as the following reasons:
- Account setup and administration
- Billing, invoicing and processing of payments
- General contact in relation to services
- Providing goods and services
- To contact you regarding any additional services we may provide
What legal basis do we have for processing your personal data?
By submitting your information to New City Fuels, you consent to the use of your personal information as set out in this policy.
When do we share personal data?
At New City Fuels we treat your personal data confidentially, we will only disclose information to provide the services you requested and to conduct business operations.
Where do we store and process personal data?
Personal data will be stored on third party secured servers which are only accessible using 2 step authentication.
How do we secure personal data?
- Training of staff on how to keep personal data secure.
- Restricted access to personal information.
- Data Encryption
How long do we keep your personal data for?
Up to 3 years after our services to you as a customer have ended, records are kept until then to comply with legal requirements.
How do we dispose of your personal data?
All paper records are shredded and disposed of appropriately after 2 years, electronic copies are deleted after 3 years.
How to contact us?
If you have any questions or concerns about our privacy practices, your personal information or if you wish to file a complaint feel free to contact us by:
Phone: 0800 001 6457
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