Opening Times: Mon - Sat 8AM - 5PM

Terms & Conditions


New City Fuels reserve the right to cancel any order at any time for any reason

Prices on this website are for our delivery areas of BT62 - BT67 parts of BT61 and parts of BT32 and are in pounds sterling only. If you are outside these areas a surcharge or refund may be applied to your order.  You can check if we deliver to your address anytime on 02838 335797.

Delivery will normally take place the same day it was ordered but please allow upto 48 hours during busy times and in poor weather conditions it may take longer. New City Fuels will make every effort to make a prompt delivery but cannot accept responsibility for delays caused by circumstances beyond our control.

Cancellations are accepted anytime prior to delivery being made and any money paid through this website will be refunded to the card the payment was taken from.

Returns are not accepted.

If for any reason we are unable to fulfil a delivery for an order which has been placed and paid for through this website we will refund in full the value of the order placed. The refund will be processed back to the debit or credit card used to place the order.

We reserve the right not to accept an order placed and paid for on this website.

The buyer must leave access to their oil tank from the day they place the order

All buyers must check before placing an order that their address is within New City Fuels delivery areas

In the event that the delivered amount is less than the amount ordered we will refund the difference back to the debit or credit card used to place the order.

Refunds from this website are processed through our payments processor and the banking system and can take between three and ten days to complete

Use of our site is restricted to persons aged 18 or over

All orders made by you through the website are subject to these Terms and Conditions which contain the entire agreement between you and New City Fuels with respect to your order

New City Fuels reserves the right to amend these Terms and Conditions from time to time without prior notice. Such amendments will be valid from the time they are uploaded to the website and you are responsible for checking these Terms and Conditions from time to time to ensure you have an updated version

Alert! Last Update: Saturday 8th February 2020, 10:04 PM